Conference Overview

Tuesday, September 11:  Welcome Reception

Wednesday, September 12: Conference

Thursday, September 13: Conference continues and Big Night Out/In

Friday, September 14: Conference concludes at noon

*Book Direct at North Conway Grand Hotel or call 800-655-1452

CERTIFICATION OPPORTUNITIES
Q-Straint: Wheelchair Securement Training (sponsored by NEPTA)
This training provides an overview of the range of securement equipment currently available and a comprehensive review of the proper way to secure passengers with special needs and their wheelchairs. Ideal for new-hire and refresher training, topics covered include:
•             Liability & Best Practices
•             Securement Equipment Operation
•             Pre-trip inspection & Basic Maintenance
•             Securing the Mobility Device
•             Securing the Occupant
•             Sensitivity Training
All attendees will receive a certificate of completion for their records.
CTAA CCTS Training for Certification
CTAA’s Certified Community Transit Supervisor training program addresses core transit industry supervisory skills in front line management, human resources management, operations and safety management and performance-based management. Trainees will receive a manual including reference material, sample documents, and other management aids for the front line supervisor. At the conclusion of this training, class participants are tested in their mastery of these areas. All trainees who successfully complete the examination component of the workshop will be professionally certified by CTAA as Certified Community Transportation Supervisors (CCTS); this certification will be valid for three years, whereupon the supervisor will need to recertify.

SESSION POWERPOINTS

FEEDER SERVICES THAT WORK

Presented by: Stephen Falbel, Steadman Hill Consulting, Inc.

THE "NEW" DRUG TESTING PANEL AND MRO SAFETY CONCERNS

Presented by: Joseph Lofgren, Cahill and Swift, LLC

TRANSIT ASSET MANAGEMENT: REVIEW AND ROUNDTABLE

Presented by: Kelly Shawn, RLS & Associates, Inc.

PUBLIC TRANSPORTATION AGENCY SAFETY PLANS

Presented by: Kelly Shawn, RLS & Associates, Inc.

ADVERTISING BEST PRACTICES: BUS WRAPS AND IN-KIND ADVERTISING

Presented by: Cara Marcus, National RTAP

TRANSIT PLANNING AND ITS IMPACT ON PERFORMANCE

Presented by: Kelly Shawn, RLS & Associates, Inc.

THAT DARN LAST MILE!

Presented by: Derek Shooster, Southern NH Planning Commission

IMPLEMENTATION OF THE ADA AND VERIFYING ELIGIBILITY

Presented by: Greg Harnett, RLS & Associates, Inc.

INNOVATIVE SERVICES IN THE TRI-STATE REGION TO MEET THE MOBILITY NEEDS OF DIVERSE RIDERS

Presented by: Judy Shanley, NCMM
                          Fred Roberge, Easter Seals NH
                          Perian Carpenter, ShuttleBus-Zoom
                          Leah Soderquest, United Way of Northwest Vermont